Conference Call Glossary
The glossary below is a guide to the vocabulary commonly used in the
conferencing industry.
Audiotex
A service that provides voice prompts to guide a caller through
a recorded program. Audiotex is one of the SoundByte services.
Announcer
A Budget Conferencing representative actively providing assistance
to the moderator(s) throughout the call. This might include welcoming
participants, introducing speakers and leading an Electronic Question
and Answer Session.
Broadcast Messaging
A method of simultaneously distributing information and materials
to multiple locations in a short period of time.
Bridge
The piece of conferencing equipment used to connect three or more
telephone lines so that everyone can participate in the same telephone
call.
Conference Support Specialist
A conference operator.
Listen-only Mode
A one-way communication mode that enables conference participants
to listen, without having the ability to speak to others on the
conference. This feature is commonly used with larger calls to eliminate
background noise.
Listen-only Participants Option
Moderators who select this option will be provided a listen-only
passcode in addition to a regular participant passcode. Participants
who use the listen-only passcode will not be able to talk during
the conference; they are in "listen-only" mode.
Moderator
The participant hosting the conference call. As a representative
of the host organization, this person usually facilitates the conference
or event.
Open Conference
A conference call where all lines are open so that all callers can
be heard and can interact with each other freely. This feature is
most commonly used with a small group of participants.
Playback
A replay of your conference call made possible through our SoundByte
technology.
Roll Call
With assistance from the Conference Support Specialist, the moderator
can learn how many callers are on the line as well as their names
and affiliations.
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